FAQs

The Sum Assured is determined based on the income level of the customers along with the existing exposure on insurance cover that the customer has. While applying for cover some companies allow the person to apply for a higher cover & once all the actual details are disclosed, a counter offer with lower Sum Assured is provided to the customer.

The customer has to answer/provide details in lifestyle question number 1 – do you plan to live or travel outside India for more than 100 days? Based on the details provided by the customer, the underwriter may allow or decline the policy. Underwriting decision will be on case to case basis depending on the details provided.

A web aggregator advertises the benefits of Bharti AXA eProtect product on its website. All applications for purchasing the policy are routed to the Bharti AXA Life website. No customer can purchase the policy from any aggregator directly.

The customer has to disclose his income details & his existing insurance cover details in corresponding sections while applying for the cover under Bharti AXA Life eProtect. Based on underwriting decision, the customer's request for the cover will either be declined or accepted at the reduced cover (counter-offer).

The Policy shall be void if the Life Insured, whether sane or insane, commits suicide resulting in death directly or indirectly as a result of such suicide within one year of the Issue Date; or one year of the date of the latest reinstatement of the Policy. In the above cases, no benefits shall be payable. For detailed Terms & conditions, please refer Policy Bond.

Claim Settlement ratio is the ratio of Claims Settled against claims reported during the year. For detailed information, please refer http://www.bharti-axalife.com/public_disclosures.aspx(Form 39 & 40); some of the reasons for claim repudiation are as listed below

• Disclosure of medical adversities
• Incorrect disclosure of Age
• Incorrect disclosure of occupation/income
• Non –disclosure of previous insurance
• Fraud

The above mentioned list is only indicative and not an exhaustive list.

Married Women Property Act, 1874 (MWPA) Where a husband has taken a life insurance policy and expressed it to be for the benefit of the wife, children or any of them, such policy shall be deemed to be a trust for the benefit of the wife, children or any of them so expressed and can neither be utilised either by the husband or his creditors nor form a part of his estate. In such policy, where expressly mentioned, all the benefits arising out of the same are identified and treated as his separate property.

No, Bank statement cannot be considered as income proof for term plan i.e. Bharti AXA Life eProtect.

Yes, you can get a copy of the medical report except for the FMR (Full Medical Report). As FMR is not shared as per company guidelines.

In case of decline/ postponement decision on the policy, the refund amount will be settled in 10 working days.

Key man insurance is a type of insurance where partnership/Pvt. Ltd companies etc. nominate one individual who may be the partner/ director/ majority shareholder to be the life insured covered for liability exposure of such institutions.

Bharti AXA Life eProtect is a pure term policy that can be bought by an individual only and hence not provided in Bharti AXA Life eProtect.

The list is available with the medical service provider and when the customer receives a call for the arranging the medicals, they will be provided options of the nearest and the most convenient location for the medicals

First year suicide is excluded.

If the policy is in lapse state, no claim will be payable. The customer has the option to reinstate the policy as per the contract provisions.

If the policy is lapsed, then the customer will have to pay the rate of interest at 8% on overdue premiums.

Points to remember:

• Threshold limit is set as 90 days i.e. Interest will not be calculated on the overdue premium within 90 days.
• Interest is calculated on total number of days elapsed, which is factored on pro rata basis as "No. of days/ 365".

Please enter your Proprietorship/ Partnership & provide us the number of years for which you are active in your business. Giving correct details is very important

The product offers special rates for a non-smoking person. Even if you are not a regular smoker or a casual smoker, please select the 'Smoker' status only.

The ideal income for your chosen Sum Assured is shown in the premium box. Depending on your income status you can either increase or decrease your Sum Assured.

Accurate mobile number is necessary for all our future communications. This includes pre and post login communication

You should always declare all your existing policies (with all the companies). Even if you have missed out on it while filling up the form, please ensure that you communicate this to us at the earliest.

We suggest you save the data entered till now & collect the information requested for completing this information. Any non-disclosure can have a direct impact on your application.

eProtect Plan is available only for residents of India. We have other plans which can be purchased through our advisors for NRIs & PIOs.

We request you to provide your correspondence address, permanent address & office address to help us contact you better. In case your correspondence address & permanent address are same, please tick the box "Same as above".

In case you wish to receive your application form by courier in a hard copy; you need to select this option – Physical Copy. We shall be sending a PDF on your listed email ID & also along the policy kit once we confirm your application with the company.

Correct PAN number is a mandatory requirement for all online applications.

In case the nominee is a Minor; we will require the appointee details as well. In case you want to have multiple nominees we suggest you get in touch with our servicing department & they will include the additional nominations at the servicing stage.

You need to confirm if you are planning to travel outside India for more than 100 days.

It is advised to answer yes. Our underwriters will contact you for additional details.

Please select 'Yes' & provide details on the number of glasses of specific alcohol consumed per week.